SilverRail and Egencia stay on track with renewed partnership
SilverRail, the innovative technology business providing digital infrastructure to enable travellers to search, plan and book global rail tickets, has announced an extension of its partnership with Egencia, the business travel brand of Expedia, Inc.
Egencia, the one place to seamlessly manage your trip online, on mobile or with agents, has used SilverRail’s API and expertise to supply its corporate customers’ Amtrak bookings in the US since 2010. Amtrak bookings on the Egencia platform grew steadily in 2015 and continue to exhibit healthy double digit growth in 2016.
Last month, Egencia began rolling out (US) Rail by Egencia, a fully redesigned customer-centric user interface on their global technology platform. The SilverRail connection allows Egencia customers to easily access features that could be found on Amtrak.com, within their own company-endorsed program. With features like e-ticketing, corporate negotiated rates, train amenities display and online ticket cancellation, Egencia customers have access to everything they need to organise their rail journeys seamlessly and easily.
“Egencia has a steadfast ethos to provide an incredibly smooth and consumer-like experience to our customers’, whether you’re the traveller or managing a company’s travel program. Our partnership with SilverRail allows us to maintain that experience and further improve it with the introduction of Rail by Egencia solution,” said Michael Tribuch, Director Supplier Revenue and Strategy at Egencia. “The partnership has been a success and we anticipate even further adoption among our growing customer base.”
Ami Taylor, Global Travel Management and Account Development Director at SilverRail said: “Our partnership with Egencia highlights the importance of integrating rail into an organisation’s corporate travel program. Especially as we are increasingly seeing that when journey time is less than three and half hours, rail is the preferred choice over air – it’s more comfortable, more productive, greener, city centre-to-city centre and, more often than not cheaper. By integrating rail, organisations are able to prevent leakage, improve their duty of care and ultimately create happier travellers.”